Kreole Conditions Of Trading

We endeavour to supply all items displayed on this website. However from time to time products are out of stock, seasonal or discontinued. If this problem arises we will contact you.

Terms of Payment

Payments must be received with your order. All cheques must be cleared prior to goods being dispatched. We prefer direct deposit payments. Our bank details are provided on the 'Order Form' page if you choose to make use of this facility. Telegraphic transfer and money order, made payable to (Kreole Trading). Please note that we do not accept post dated cheques. We cover all local taxes and levies. All our products are GST inclusive in Australia. Cost of freight will be added to all orders.

Returns

Please call PRIOR to returning of goods to obtain an authorisation number. Please ensure that all returns should be in their original box and properly packed. Please note that return freight is at your expense. Please include a copy of your invoice or packing slip.

Service

Most orders are shipped within 48 hours. By Australia Post using regular mail. If you do require Express Post or Insurance feel free to contact us, as a fee will be required to cover appropriate costs.

Please note that prices are subject to change without notice. Charges are due to manufacturer price increase imposed on us without notice.

Privacy Policy

All personal information collected by Kreole Trading is protected by the Commonwealth Privacy Act 1988. You should be aware that there are inherent risks associated with the transmission of information via the Internet. The information Kreole Trading collects will be used solely for the purposes for which you have provided it. We will not disclose any information without your consent, except when authorised or required by law. More information is available about privacy at www.privacy.gov.au.